Warranty Policy
Our products are warranted for a period of 2 years, against any defects in material or production. This means it does not include: any damage from accidents, wrong maintenance, custom modifications to the product, or normal wear and tear.
Always take your claim to the point of purchase – and don’t forget the receipt.
Heated Ecosystem
Our heated ecosystem works a little differently. There are several components involved, for which we have different warranty periods:
Batteries 6 months
Cables and plugs 2 years
Heated clothing 2 years
Heating elements 10 years
(i.e. electric resistor connected to the connector with a fastener)